What is the quickest way for me to get support for my website?
Earl Gardner Changed status to publish December 18, 2020
The quickest way to get support is to send an email to support@alchemydigitalmedia.com
When you contact support, you will need to let them know the following:
- Your website address
- Provide us with login information
- Let us know who your website host is, and if you can provide us with access details then you should send those in order to save time on your repair
- Let us know the exact problem. Please be as detailed as possible and not vague. Let us know what happened prior to you noticing the problem (e.g. did you update anything on the site or upload anything?). The best thing to do is to record your screen when describing the problem which would allow us to see things clearer.
Earl Gardner Changed status to publish December 18, 2020